You’re on our Australian website.

Melbourne’s #1 provider of temporary admin and customer service staff

Sidekicker links businesses in Melbourne with top-tier local customer service, administrative, and sales professionals.

Celebration icon

2,000+ customers

Black rocket icon

500,000+ shifts completed

Hands holding heart icon

4.8/5 average worker rating

A gradient blue quarter circle

We have thousands of administrative and customer service staff in Melbourne ready to go

Customer Service

HIRED
Tahlia
Star icon
5.0
Shield icon
95

Mobility Staff

HIRED
Dylan
Star icon
5.0
Shield icon
100

Brand Ambassador

HIRED
Max
Star icon
4.9
Shield icon
98

Data Entry Staff

HIRED
Ismal
Star icon
4.5
Shield icon
96

Receptionist

HIRED
Nadia
Star icon
4.8
Shield icon
99

Admin Assistant

HIRED
Courtney
Star icon
5.0
Shield icon
100

Sales Staff

HIRED
Paula
Star icon
5.0
Shield icon
96

Call Centre Staff

HIRED
Matthew
Star icon
4.7
Shield icon
100

Customer Service

HIRED

$476

Tahlia
Star icon
5.0
Shield icon
95

Mobility Staff

HIRED

$512

Dylan
Star icon
5.0
Shield icon
100

Brand Ambassador

HIRED

$350

Max
Star icon
4.9
Shield icon
98

Data Entry Staff

HIRED

$450

Ismal
Star icon
4.5
Shield icon
96

Receptionist

HIRED

$390

Nadia
Star icon
4.8
Shield icon
99

Admin Assistant

HIRED

$440

Courtney
Star icon
5.0
Shield icon
100

Sales Staff

HIRED

$350

Paula
Star icon
5.0
Shield icon
96

Call Centre Staff

HIRED

$481

Matthew
Star icon
4.7
Shield icon
100

Customer Service

HIRED

$476

Tahlia
Star icon
5.0
95

Mobility Staff

HIRED

$512

Dylan
Star icon
5.0
100

Brand Ambassador

HIRED

$350

Max
Star icon
4.9
98

Data Entry Staff

HIRED

$450

Ismal
Star icon
4.5
96

Receptionist

HIRED

$390

Nadia
Star icon
4.8
99

Admin Assistant

HIRED

$440

Courtney
Star icon
5.0
100

Sales Staff

HIRED

$350

Paula
Star icon
5.0
96

Call Centre Staff

HIRED

$481

Matthew
Star icon
4.7
100

Customer Service

HIRED

$476

Tahlia
5.0
95

Mobility Staff

HIRED

$512

Dylan
5.0
100

Brand Ambassador

HIRED

$350

Max
4.9
98

Data Entry Staff

HIRED

$450

Ismal
4.5
96

Receptionist

HIRED

$390

Nadia
4.8
99

Admin Assistant

HIRED

$440

Courtney
5.0
100

Sales Staff

HIRED

$350

Paula
5.0
96

Call Centre Staff

HIRED

$481

Matthew
4.7
100
Light blue blurry image

Qualified, productive & reliable admin and customer service staff

Comprehensive screening

Our rigorous screening process including interviews, document verification, OH&S, and inductions, is mandatory for every Sidekick. From data entry to phone sales, we ensure you receive the highest quality of staff.

Staff profiles drive accountability

Unlike conventional recruitment agencies in Melbourne, you have the control to choose who works for you. Our Sidekicks are rated and reviewed after each shift, with their profiles displaying their ratings, reliability score and industry experience.

Talent pools drive retention

Organise your preferred admin and customer service staff into talent pools and allocate shifts to them directly, so you continuously work with familiar faces.

Quick and simple to use

Industry-leading fill rates

At any time, day or night, place a request and it will instantly reach available local Sidekicks, giving us faster fill rates than other admin and customer service recruitment agencies in Melbourne. Whether it be to cover sick leave or an ongoing temporary placement.

You’re in control

Choose to select Sidekicks from available workers or have our system do it for you. 

We’re there every step of the way

Our 24/7, 365-day local support team is there to support you, whenever you need it. 

Light blue blurry image
Light blue blurry image

Pay less for more

Save 30% on recruitment agency fees

Differing from traditional administrative and customer service recruitment agencies in Melbourne, we don’t maintain a branch network or need recruiters to handle all your requests. Our commitment to innovation helps us deliver cost savings to you.

Set the rates you want to pay

Our pricing engine allows you to control what your staff are paid.

Improved compliance

Digital compliance systems give you security that your admin and customer service staff are qualified, safe to work, and being paid correctly.

Gain access to skills tested Sidekicks, like the ones below!

UI card with a man smiling and information about him
UI card with a man smiling and information about him
UI card with a man smiling and information about him
No items found.

Sidekicker services businesses in a growing number of cities across Australia

Don’t take our word for it

Sidekicker helps local Melbourne companies grow with the ever changing demands for admin and customer service staff by combining a high quality workforce, with powerful tooling, real time data and insights.

Having access to quality staff for hourly roles like promotional staff and customer service has helped Uber grow rapidly

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

As Sidekicker uses technology to provide a better experience for their staff, they attract high quality candidates

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

With Sidekicker, everything is taken care of – advertising, interviewing, onboarding, payroll, etc. It's a game changer.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Frequently asked questions

Do you offer a permanent hire option?

Yes, our smarthire product allows you to try out Sidekicks and offer a permanent role at significant reductions compared to traditional temporary staffing agencies.

How does pricing work?

Sidekicker charges a service fee on top of the hourly rate to the worker, superannuation and other statutory charges. Pricing is clearly stated before you submit your booking request.If you have large or recurring needs we can offer custom pricing. We often find we can save our customers up to 30% compared to traditional temporary staffing agencies.

How do you pre-screen staff?

All temporary staff are screened by our specialist onboarding team and must create a detailed profile listing their experience and any certifications. Unlike a traditional temporary staffing agency you are able to see all of this information before accepting them onto your premise.

Join thousands of leading companies making the switch to Sidekicker