Melbourne’s #1 provider of temporary admin and customer service staff
Sidekicker links businesses in Melbourne with top-tier local customer service, administrative, and sales professionals.
2,000+ customers
500,000+ shifts completed
4.8/5 average worker rating
We have thousands of administrative and customer service staff in Melbourne ready to go
Customer Service
Mobility Staff
Brand Ambassador
Data Entry Staff
Receptionist
Admin Assistant
Sales Staff
Call Centre Staff
Customer Service
$476
Mobility Staff
$512
Brand Ambassador
$350
Data Entry Staff
$450
Receptionist
$390
Admin Assistant
$440
Sales Staff
$350
Call Centre Staff
$481
Customer Service
$476
Mobility Staff
$512
Brand Ambassador
$350
Data Entry Staff
$450
Receptionist
$390
Admin Assistant
$440
Sales Staff
$350
Call Centre Staff
$481
Customer Service
$476
Mobility Staff
$512
Brand Ambassador
$350
Data Entry Staff
$450
Receptionist
$390
Admin Assistant
$440
Sales Staff
$350
Call Centre Staff
$481
Qualified, productive & reliable admin and customer service staff
Comprehensive screening
Our rigorous screening process including interviews, document verification, OH&S, and inductions, is mandatory for every Sidekick. From data entry to phone sales, we ensure you receive the highest quality of staff.
Staff profiles drive accountability
Unlike conventional recruitment agencies in Melbourne, you have the control to choose who works for you. Our Sidekicks are rated and reviewed after each shift, with their profiles displaying their ratings, reliability score and industry experience.
Talent pools drive retention
Organise your preferred admin and customer service staff into talent pools and allocate shifts to them directly, so you continuously work with familiar faces.
Quick and simple to use
Industry-leading fill rates
At any time, day or night, place a request and it will instantly reach available local Sidekicks, giving us faster fill rates than other admin and customer service recruitment agencies in Melbourne. Whether it be to cover sick leave or an ongoing temporary placement.
You’re in control
Choose to select Sidekicks from available workers or have our system do it for you.
We’re there every step of the way
Our 24/7, 365-day local support team is there to support you, whenever you need it.
Pay less for more
Save 30% on recruitment agency fees
Differing from traditional administrative and customer service recruitment agencies in Melbourne, we don’t maintain a branch network or need recruiters to handle all your requests. Our commitment to innovation helps us deliver cost savings to you.
Set the rates you want to pay
Our pricing engine allows you to control what your staff are paid.
Improved compliance
Digital compliance systems give you security that your admin and customer service staff are qualified, safe to work, and being paid correctly.
Gain access to skills tested Sidekicks, like the ones below!
Being able to hire staff when and where we need them quickly and affordably has enabled us to keep our core team lean but well supported as we’ve scaled.
Uber
Sidekicker services businesses in a growing number of cities across Australia
Don’t take our word for it
Sidekicker helps local Melbourne companies grow with the ever changing demands for admin and customer service staff by combining a high quality workforce, with powerful tooling, real time data and insights.
Having access to quality staff for hourly roles like promotional staff and customer service has helped Uber grow rapidly
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As Sidekicker uses technology to provide a better experience for their staff, they attract high quality candidates
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With Sidekicker, everything is taken care of – advertising, interviewing, onboarding, payroll, etc. It's a game changer.
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Case studies
Frequently asked questions
Do you offer a permanent hire option?
Yes, our smarthire product allows you to try out Sidekicks and offer a permanent role at significant reductions compared to traditional temporary staffing agencies.
How does pricing work?
Sidekicker charges a service fee on top of the hourly rate to the worker, superannuation and other statutory charges. Pricing is clearly stated before you submit your booking request.If you have large or recurring needs we can offer custom pricing. We often find we can save our customers up to 30% compared to traditional temporary staffing agencies.
How do you pre-screen staff?
All temporary staff are screened by our specialist onboarding team and must create a detailed profile listing their experience and any certifications. Unlike a traditional temporary staffing agency you are able to see all of this information before accepting them onto your premise.