The right workers, right when you need them
Sidekicker matches you to a pool of thousands of pre-qualified customer service and administration staff looking for flexible and temp to perm roles.
2,000+ customers
500,000+ shifts completed
4.8/5 average worker rating
Customer Service
Perth, WA
$476
Mobility Staff
Sydney, NSW
$512
Brand Ambassador
Melbourne, VIC
$350
Data Entry Staff
Melbourne, VIC
$450
Receptionist
Brisbane, QLD
$390
Admin Assistant
Perth, WA
$440
Sales Staff
Sydney, NSW
$350
Call Centre Staff
Melbourne, VIC
$481
Customer Service
Perth, WA
$476
Mobility Staff
Sydney, NSW
$512
Brand Ambassador
Melbourne, VIC
$350
Data Entry Staff
Melbourne, VIC
$450
Receptionist
Brisbane, QLD
$390
Admin Assistant
Perth, WA
$440
Sales Staff
Sydney, NSW
$350
Call Centre Staff
Melbourne, VIC
$481
Customer Service
Perth, WA
$476
Mobility Staff
Sydney, NSW
$512
Brand Ambassador
Melbourne, VIC
$350
Data Entry Staff
Melbourne, VIC
$450
Receptionist
Brisbane, QLD
$390
Admin Assistant
Perth, WA
$440
Sales Staff
Sydney, NSW
$350
Call Centre Staff
Melbourne, VIC
$481
Customer Service
Perth, WA
$476
Mobility Staff
Sydney, NSW
$512
Brand Ambassador
Melbourne, VIC
$350
Data Entry Staff
Melbourne, VIC
$450
Receptionist
Brisbane, QLD
$390
Admin Assistant
Perth, WA
$440
Sales Staff
Sydney, NSW
$350
Call Centre Staff
Melbourne, VIC
$481
Qualified, productive & reliable workers
Comprehensive screening
Every Sidekick passes our rigorous screening process including interviews, document checks, OH&S and tailored inductions
Worker profiles drive accountability
Workers are rated and reviewed after every shift. You can see their reliability score on their profile and staff are incentivised to perform on every shift. Unlike a traditional temporary staffing agency you choose who works in your business.
Talent pools drive retention
Drive retention and continuity of your favourite workers – customers have increased retention by as much as 70%.
Quick and simple to use
Industry leading fill rates
Make a request at any time of day or night and it is instantly sent to available workers, making our fill rates the fastest in the industry. Whether it be to cover sick leave or an ongoing temporary placement.
You’re in control
Choose to select Sidekicks from available workers or have our system do it for you.
We’re there every step of the way
Our 24/7, 365 day local support team is there to support you, whenever you need it.
Pay less for more
Save 30% on recruitment agency fees
Unlike a traditional temporary staffing agency we don’t have a branch network or require recruiters to fill all your requests. Our investment in innovation allows us to pass on cost savings to you.
Set the rates you want to pay
Our pricing engine allows you to control what workers are paid above the modern awards.
Improved compliance
Digital compliance systems give you security that everyone who works for you is qualified, safe to work and being paid correctly.
Gain access to skills tested Sidekicks, like the ones below!
Being able to hire staff when and where we need them quickly and affordably has enabled us to keep our core team lean but well supported as we’ve scaled.
Customer Service & Admin
Using multiple agencies and sick of the inconsistent workflows?
No more calling and emailing to fill shifts and waiting on replies. All your agency shifts in one place. Check out Sidekicker's Multi Agency Platform.
Don’t take our word for it
Sidekicker helps companies deal with the ever changing demands for staff by combining a high quality workforce, with powerful tooling, real time data and insights.
Having access to quality staff for hourly roles like promotional staff and customer service has helped Uber grow rapidly
Uber
As Sidekicker uses technology to provide a better experience for their staff, they attract high quality candidates
Retail Tasker
With Sidekicker, everything is taken care of – advertising, interviewing, onboarding, payroll, etc. It's a game changer.
Ticketek
Case studies
Frequently asked questions
Do you offer a permanent hire option?
Yes, our smarthire product allows you to try out Sidekicks and offer a permanent role at significant reductions compared to traditional temporary staffing agencies.
How does pricing work?
Sidekicker charges a service fee on top of the hourly rate to the worker, superannuation and other statutory charges. Pricing is clearly stated before you submit your booking request.If you have large or recurring needs we can offer custom pricing. We often find we can save our customers up to 30% compared to traditional temporary staffing agencies.
How do you pre-screen staff?
All temporary staff are screened by our specialist onboarding team and must create a detailed profile listing their experience and any certifications. Unlike a traditional temporary staffing agency you are able to see all of this information before accepting them onto your premise.