#1 provider of temporary customer service and admin staff in Gold Coast
Sidekicker connects thousands of Gold Coast businesses with local customer service, administrative and sales staff.
2,000+ customers
500,000+ shifts completed
4.8/5 average worker rating
We have thousands of Gold Coast-based admin and customer service staff ready to go
Customer Service
Mobility Staff
Brand Ambassador
Data Entry Staff
Receptionist
Admin Assistant
Sales Staff
Call Centre Staff
Customer Service
$476
Mobility Staff
$512
Brand Ambassador
$350
Data Entry Staff
$450
Receptionist
$390
Admin Assistant
$440
Sales Staff
$350
Call Centre Staff
$481
Customer Service
$476
Mobility Staff
$512
Brand Ambassador
$350
Data Entry Staff
$450
Receptionist
$390
Admin Assistant
$440
Sales Staff
$350
Call Centre Staff
$481
Customer Service
$476
Mobility Staff
$512
Brand Ambassador
$350
Data Entry Staff
$450
Receptionist
$390
Admin Assistant
$440
Sales Staff
$350
Call Centre Staff
$481
Qualified, productive & reliable customer service and admin staff
Comprehensive screening
Every Sidekick passes our rigorous screening process, including interviews, document checks, OH&S, and tailored inductions. Whether you need administrative assistants or call centre staff, our process ensures you get the best of the best.
Staff profiles drive accountability
Unlike traditional customer service and admin recruitment agencies in Gold Coast, you choose who works for you. Our Sidekicks are rated and reviewed after every shift. You can see their reliability score and past industry experience on their profile.
Talent pools drive retention
Put your favourite hospitality Sidekicks in talent pools and send shifts directly to them so you see the same faces over and over.
Quick and simple to use
Industry-leading fill rates
Make a request at any time of day or night, and it is instantly sent to available local staff, making our fill rates faster than other customer service and admin recruitment agencies in Gold Coast. Whether it be to cover sick leave or an ongoing temporary placement.
You’re in control
Choose to select Sidekicks from available customer service and admin staff or have our system do it for you.
We’re there every step of the way
Our 24/7, 365-day local support team is there to support you, whenever you need it.
Pay less for more
Save 30% on recruitment agency fees
Unlike a traditional Gold Coast-based customer service and admin recruitment agency, we don’t have a branch network or require recruiters to fill all your requests. Our investment in innovation allows us to pass on cost savings to you.
Set the rates you want to pay
Our pricing engine allows you to control what your workers are paid.
Improved compliance
Digital compliance systems give you security that your customer service and staff are qualified, safe to work, and being paid correctly.
Gain access to skills tested Sidekicks, like the ones below!
The platform allows us to get the right people in and working so quickly, and gives us the ability to control who works at our facilities.
Wesley Mission
Sidekicker services businesses in a growing number of cities across Australia
Don’t take our word for it
Sidekicker helps local businesses in Gold Coast adapt with the ever changing demands for staff by combining a high quality workforce, with powerful tooling, real time data and insights.
Having access to quality staff for hourly roles like promotional staff and customer service has helped Uber grow rapidly
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As Sidekicker uses technology to provide a better experience for their staff, they attract high quality candidates
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With Sidekicker, everything is taken care of – advertising, interviewing, onboarding, payroll, etc. It's a game changer.
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Case studies
Frequently asked questions
Do you offer a permanent hire option?
Yes, our smarthire product allows you to try out Sidekicks and offer a permanent role at significant reductions compared to traditional temporary staffing agencies.
How does pricing work?
Sidekicker charges a service fee on top of the hourly rate to the worker, superannuation and other statutory charges. Pricing is clearly stated before you submit your booking request.If you have large or recurring needs we can offer custom pricing. We often find we can save our customers up to 30% compared to traditional temporary staffing agencies.
How do you pre-screen staff?
All temporary staff are screened by our specialist onboarding team and must create a detailed profile listing their experience and any certifications. Unlike a traditional temporary staffing agency you are able to see all of this information before accepting them onto your premise.