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#1 provider of temporary customer service and admin staff in Gold Coast

Sidekicker connects thousands of Gold Coast businesses with local customer service, administrative and sales staff.

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2,000+ customers

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500,000+ shifts completed

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4.8/5 average worker rating

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We have thousands of Gold Coast-based admin and customer service staff ready to go

Customer Service

HIRED
Tahlia
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5.0
Shield icon
95

Mobility Staff

HIRED
Dylan
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5.0
Shield icon
100

Brand Ambassador

HIRED
Max
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4.9
Shield icon
98

Data Entry Staff

HIRED
Ismal
Star icon
4.5
Shield icon
96

Receptionist

HIRED
Nadia
Star icon
4.8
Shield icon
99

Admin Assistant

HIRED
Courtney
Star icon
5.0
Shield icon
100

Sales Staff

HIRED
Paula
Star icon
5.0
Shield icon
96

Call Centre Staff

HIRED
Matthew
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4.7
Shield icon
100

Customer Service

HIRED

$476

Tahlia
Star icon
5.0
Shield icon
95

Mobility Staff

HIRED

$512

Dylan
Star icon
5.0
Shield icon
100

Brand Ambassador

HIRED

$350

Max
Star icon
4.9
Shield icon
98

Data Entry Staff

HIRED

$450

Ismal
Star icon
4.5
Shield icon
96

Receptionist

HIRED

$390

Nadia
Star icon
4.8
Shield icon
99

Admin Assistant

HIRED

$440

Courtney
Star icon
5.0
Shield icon
100

Sales Staff

HIRED

$350

Paula
Star icon
5.0
Shield icon
96

Call Centre Staff

HIRED

$481

Matthew
Star icon
4.7
Shield icon
100

Customer Service

HIRED

$476

Tahlia
Star icon
5.0
95

Mobility Staff

HIRED

$512

Dylan
Star icon
5.0
100

Brand Ambassador

HIRED

$350

Max
Star icon
4.9
98

Data Entry Staff

HIRED

$450

Ismal
Star icon
4.5
96

Receptionist

HIRED

$390

Nadia
Star icon
4.8
99

Admin Assistant

HIRED

$440

Courtney
Star icon
5.0
100

Sales Staff

HIRED

$350

Paula
Star icon
5.0
96

Call Centre Staff

HIRED

$481

Matthew
Star icon
4.7
100

Customer Service

HIRED

$476

Tahlia
5.0
95

Mobility Staff

HIRED

$512

Dylan
5.0
100

Brand Ambassador

HIRED

$350

Max
4.9
98

Data Entry Staff

HIRED

$450

Ismal
4.5
96

Receptionist

HIRED

$390

Nadia
4.8
99

Admin Assistant

HIRED

$440

Courtney
5.0
100

Sales Staff

HIRED

$350

Paula
5.0
96

Call Centre Staff

HIRED

$481

Matthew
4.7
100
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Qualified, productive & reliable customer service and admin staff

Comprehensive screening

Every Sidekick passes our rigorous screening process, including interviews, document checks, OH&S, and tailored inductions. Whether you need administrative assistants or call centre staff, our process ensures you get the best of the best.

Staff profiles drive accountability

Unlike traditional customer service and admin recruitment agencies in Gold Coast, you choose who works for you. Our Sidekicks are rated and reviewed after every shift. You can see their reliability score and past industry experience on their profile. 

Talent pools drive retention

Put your favourite hospitality Sidekicks in talent pools and send shifts directly to them so you see the same faces over and over.

Quick and simple to use

Industry-leading fill rates

Make a request at any time of day or night, and it is instantly sent to available local staff, making our fill rates faster than other customer service and admin recruitment agencies in Gold Coast. Whether it be to cover sick leave or an ongoing temporary placement.

You’re in control

Choose to select Sidekicks from available customer service and admin staff or have our system do it for you. 

We’re there every step of the way

Our 24/7, 365-day local support team is there to support you, whenever you need it. 

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Pay less for more

Save 30% on recruitment agency fees

Unlike a traditional Gold Coast-based customer service and admin recruitment agency, we don’t have a branch network or require recruiters to fill all your requests. Our investment in innovation allows us to pass on cost savings to you.

Set the rates you want to pay

Our pricing engine allows you to control what your workers are paid.

Improved compliance

Digital compliance systems give you security that your customer service and staff are qualified, safe to work, and being paid correctly.

Gain access to skills tested Sidekicks, like the ones below!

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Sidekicker services businesses in a growing number of cities across Australia

Don’t take our word for it

Sidekicker helps local businesses in Gold Coast adapt with the ever changing demands for staff by combining a high quality workforce, with powerful tooling, real time data and insights.

Having access to quality staff for hourly roles like promotional staff and customer service has helped Uber grow rapidly

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As Sidekicker uses technology to provide a better experience for their staff, they attract high quality candidates

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With Sidekicker, everything is taken care of – advertising, interviewing, onboarding, payroll, etc. It's a game changer.

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Frequently asked questions

Do you offer a permanent hire option?

Yes, our smarthire product allows you to try out Sidekicks and offer a permanent role at significant reductions compared to traditional temporary staffing agencies.

How does pricing work?

Sidekicker charges a service fee on top of the hourly rate to the worker, superannuation and other statutory charges. Pricing is clearly stated before you submit your booking request.If you have large or recurring needs we can offer custom pricing. We often find we can save our customers up to 30% compared to traditional temporary staffing agencies.

How do you pre-screen staff?

All temporary staff are screened by our specialist onboarding team and must create a detailed profile listing their experience and any certifications. Unlike a traditional temporary staffing agency you are able to see all of this information before accepting them onto your premise.

Join thousands of leading companies making the switch to Sidekicker