Australia’s #1 platform for hiring hospitality staff
Sidekicker matches thousands of hotels, catering companies, venues, sporting clubs and more to thousands of casual hospitality staff every year. We make hospitality labour hire easy.
10,000+ customers
1.5m+ shifts completed
95% fill rate
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Hospitality
Set up & Pack down Staff
Wellington
$411
Hospitality
Board Room Wait Staff
Auckland
$450
Hospitality
Barista
Auckland
$397
Hospitality
Catering Assistant
Auckland
$420
Hospitality
Kitchen Steward
Auckland
$512
Hospitality
Kitchen Hand
Auckland
$540
Hospitality
Bartender
Wellington
$476
Hospitality
F&B Attendant
Auckland
$390
Hospitality
Set up & Pack down Staff
Wellington
$411
Hospitality
Board Room Wait Staff
Auckland
$450
Hospitality
Barista
Auckland
$397
Hospitality
Catering Assistant
Auckland
$420
Hospitality
Kitchen Steward
Auckland
$512
Hospitality
Kitchen Hand
Auckland
$540
Hospitality
Bartender
Wellington
$476
Hospitality
F&B Attendant
Auckland
$390
Hospitality
Set up & Pack down Staff
Wellington
$411
Hospitality
Board Room Wait Staff
Auckland
$450
Hospitality
Barista
Auckland
$397
Hospitality
Catering Assistant
Auckland
$420
Hospitality
Kitchen Steward
Auckland
$512
Hospitality
Kitchen Hand
Auckland
$540
Hospitality
Bartender
Wellington
$476
Hospitality
F&B Attendant
Auckland
$390
Hospitality
Set up & Pack down Staff
Wellington
$411
Hospitality
Board Room Wait Staff
Auckland
$450
Hospitality
Barista
Auckland
$397
Hospitality
Catering Assistant
Auckland
$420
Hospitality
Kitchen Steward
Auckland
$512
Hospitality
Kitchen Hand
Auckland
$540
Hospitality
Bartender
Wellington
$476
Hospitality
F&B Attendant
Auckland
$390
Filling shifts, managing busy periods or finding reliable hospitality staff has never been this easy.
1. Make a request
Submit a request through your dashboard and tell us what you need, whether it’s one last-minute staff member or an entire venue team.
2. Hire hospitality staff
Our platform gets to work matching you with the best available hospitality professionals. Review profiles, experience and availability, then lock them in.
3. Approve & pay
Once the shift is complete, approve timesheets, leave a rating and we’ll handle the rest.
Qualified, productive & reliable hospitality labour hire
Comprehensive screening for hospitality staff
Every hospitality staff hire passes our rigorous screening process, including interviews, document checks, OH&S and tailored inductions.
Staff profiles drive accountability
Our Sidekicks are rated and reviewed after every shift. You can see their reliability score and past experience on their profile. Unlike traditional hospitality staffing agencies, you choose who works for you.
Hospitality staff talent pools drive retention
Put your favourite Sidekicks into talent pools and send shifts directly to them so you see the same faces over and over, helping you build consistency with casual hospitality staff.
Hire hospitality workers with ease
Industry-leading fill rates
Make a request at any time of day or night for hospitality staff and it is instantly sent to available Sidekicks, with a 95% fill rate helping you fill shifts faster than other hospitality recruitment agencies.
You’re in control
Choose to select Sidekicks from available hospitality workers or have our system match the right people for you.
We’re there every step of the way
Our 24/7, 365-day support team is here to help whenever you need it, so you’re never left short-staffed.
Pay less for more
Save 30% on hospitality agency fees
Unlike a traditional hospitality agency, we don’t have a branch network or require recruiters to fill all your requests. Our investment in innovation allows us to pass on cost savings to you, making hospitality labour hire both flexible and affordable.
Set the rates you want to pay for casual hospitality staff
Our pricing engine allows you to control what workers are paid when you hire hospitality workers.
Improved compliance
Digital compliance systems give you security that every worker in your hospitality staff is qualified, safe to work, and being paid correctly.
Don’t take our word for it
Thousands of companiess across ANZ have made the switch to Sidekicker from traditional staffing agencies to fill gaps in their roster, deal with seasonal peaks and solve permanent recruitment
We love using Sidekicker. We’re able to quickly hire staff of a high calibre with transparency and ease.
We highly recommend it for any hospitality business needing an extra set of hands or to fill gaps in their roster.
We can get experienced staff and control the pay rates ourselves. It allows us to scale up our team when we need it.
Great service with staff being presentable and right fit for the position. It’s is a very user friendly platform for making requests, assigning staff and sending through timesheets.
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Case studies
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Can I hire permanent staff through Sidekicker, or is it only for temporary roles?
Yes, you can. Our smarthire product allows you to try out Sidekicks and offer a permanent role at significant reductions compared to other temporary staffing agencies.
Is Sidekicker more cost-effective than a traditional hospitality recruitment agency?
Yes! We have worked to find the most cost-effective solution in the market, so we can pass on cost savings to you. With Sidekicker you can save more than 30% on hospitality agency fees compared to others in the market.
How does Sidekicker's technology benefit hospitality businesses compared to traditional agencies?
Sidekicker’s technology provides faster access to staff and streamlines scheduling, time capture, and payroll. By managing everything through our platform, you gain real-time insights, increased compliance, and a better way to manage staffing needs without relying on outdated manual processes.
How does Sidekicker compare to a traditional hospitality recruitment agency?
Unlike traditional agencies, Sidekicker’s platform automates the hiring process, offering real-time access to qualified pre-screened workers. Our technology handles everything from screening and onboarding to scheduling and payroll, making it more efficient, transparent, and flexible compared to standard agencies.
How much does it cost to hire through a hospitality recruitment agency?
We charge a service fee on top of the worker’s hourly rate, superannuation and other statutory charges. There’s no hidden costs and pricing is clearly stated.
Why should I use a hospitality recruitment agency?
Using a hospitality recruitment agency saves time and effort in sourcing, screening, and hiring qualified staff, especially during peak seasons. We offer access to a pool of pre-screened candidates, reducing hiring timelines and helping you find talent that suits your business needs.
What services does a hospitality recruitment agency provide?
Hospitality recruitment agencies help businesses find skilled candidates for various roles, including servers, bartenders, chefs, and managers. They manage job postings, candidate screenings and interviews making it easier to fill temporary positions quickly.
Where does Sidekicker operate?
Sidekicker is headquartered in Melbourne and operates across ANZ. We connect businesses to temporary staff in Melbourne, Sydney, Brisbane, Gold Coast, Perth, Adelaide, Auckland, Wellington and Christchurch.
Do you offer a permanent hire option?
Yes, our smarthire product allows you to try out Sidekicks and offer a permanent role at significant reductions compared to traditional temporary staffing agencies.
How does pricing work?
Sidekicker charges a service fee on top of the hourly rate to the worker, superannuation and other statutory charges. Pricing is clearly stated before you submit your booking request.If you have large or recurring needs we can offer custom pricing. We often find we can save our customers up to 30% compared to traditional temporary staffing agencies.
How do you pre-screen staff?
All temporary staff are screened by our specialist onboarding team and must create a detailed profile listing their experience and any certifications. Unlike a traditional temporary staffing agency you are able to see all of this information before accepting them onto your premise.
Can you work with large complex workforces?
Yes! Sidekicker works with some of the largest businesses in the industry. We can customise our delivery and platform to suit your needs whether it be for 20 Sidekicks or 200.