A better way to hire temporary hospitality staff
Sidekicker matches thousands of hotels, catering companies, venues, sporting clubs and more to thousands of temporary hospitality staff every year.
10,000+ customers
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1.5m+ shifts completed
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95% fill rate
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Chef
Auckland
$698
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Set up & Pack down Staff
Wellington
$411
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Board Room Wait Staff
Auckland
$450
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Barista
Auckland
$397
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Catering Assistant
Auckland
$420
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Kitchen Steward
Auckland
$512
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Kitchen Hand
Auckland
$540
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Bartender
Wellington
$476
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F&B Attendant
Auckland
$390
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Chef
Auckland
$698
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Set up & Pack down Staff
Wellington
$411
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Board Room Wait Staff
Auckland
$450
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Barista
Auckland
$397
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Catering Assistant
Auckland
$420
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Kitchen Steward
Auckland
$512
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Kitchen Hand
Auckland
$540
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Bartender
Wellington
$476
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F&B Attendant
Auckland
$390
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Chef
Auckland
$698
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Set up & Pack down Staff
Wellington
$411
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Board Room Wait Staff
Auckland
$450
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Barista
Auckland
$397
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Catering Assistant
Auckland
$420
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Kitchen Steward
Auckland
$512
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Kitchen Hand
Auckland
$540
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Bartender
Wellington
$476
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F&B Attendant
Auckland
$390
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Chef
Auckland
$698
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Set up & Pack down Staff
Wellington
$411
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Board Room Wait Staff
Auckland
$450
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Barista
Auckland
$397
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Catering Assistant
Auckland
$420
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Kitchen Steward
Auckland
$512
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Kitchen Hand
Auckland
$540
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Bartender
Wellington
$476
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F&B Attendant
Auckland
$390
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Qualified, productive & reliable workers
Comprehensive screening
Every Sidekick passes our rigorous screening process including interviews, document checks, OH&S and tailored inductions
Worker profiles drive accountability
Workers are rated and reviewed after every shift. You can see their reliability score on their profile and staff are incentivised to perform on every shift. Unlike traditional hospitality agencies in New Zealand you choose who works in your business.
Talent pools drive retention
Drive retention and continuity of your favourite workers – customers have increased retention by as much as 70%.
Quick and simple to use
Industry leading fill rates
Make a request at any time of day or night and it is instantly sent to available Sidekicks, making our fill rates faster than other staffing providers.
You’re in control
Choose to select Sidekicks from available workers or have our system do it for you.
We’re there every step of the way
Our 24/7, 365 day local support team is there to support you, whenever you need it.
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Pay less for more
Save 30% on agency fees
Unlike a traditional hospitality agency in New Zealand we don’t have a branch network or require recruiters to fill all your requests. Our investment in innovation allows us to pass on cost savings to you.
Set the rates you want to pay
Our pricing engine allows you to control what workers are paid above the modern awards.
Improved compliance
Digital compliance systems give you security that everyone who works for you is qualified, safe to work and being paid correctly.
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No more calling and emailing to fill shifts and waiting on replies. All your agency shifts in one place. Check out Sidekicker's Multi Agency Platform.
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Why you can trust Sidekicker
In 2012, Tom Amos left Deloitte with the simple idea of creating a tech solution that could connect someone looking for work with someone looking to hire.
Together with co-founder, Jacqui Bull, they created Sidekicker; a two-sided marketplace in Australia and New Zealand. A platform where businesses can access productive, reliable and qualified workers for temporary needs; and where workers have the option to control when, how and for whom they work.
Since then Sidekicker has expanded the locations and industries it operates in. Today Sidekicker employs over 20,000 Sidekicks and supports thousands of businesses every year.
It is an obsession with a better way which fuels Sidekicker's growth. A better way for businesses to hire, a better way for Sidekicks to get work and a better way for our platform to match businesses and workers together.
Sidekicker helps companies deal with the ever changing demands for staff by combining a high quality workforce, with powerful tooling, real time data and insights.
We love using Sidekicker. We’re able to quickly hire staff of a high calibre with transparency and ease.
Holiday Inn
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We highly recommend it for any hospitality business needing an extra set of hands or to fill gaps in their roster.
VYZ
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We can get experienced staff and control the pay rates ourselves. It allows us to scale up our team when we need it.
Fernz Catering
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Can you work with large complex workforces?
Yes! Sidekicker works with some of the largest businesses in the industry. We can customise our delivery and platform to suit your needs whether it be for 20 Sidekicks or 200.
How do you pre-screen staff?
All temporary staff are screened by our specialist onboarding team and must create a detailed profile listing their experience and any certifications. Unlike a traditional temporary staffing agency you are able to see all of this information before accepting them onto your premise.
How does pricing work?
Sidekicker charges a service fee on top of the hourly rate to the worker, superannuation and other statutory charges. Pricing is clearly stated before you submit your booking request.If you have large or recurring needs we can offer custom pricing. We often find we can save our customers up to 30% compared to traditional temporary staffing agencies.
Do you offer a permanent hire option?
Yes, our smarthire product allows you to try out Sidekicks and offer a permanent role at significant reductions compared to traditional temporary staffing agencies.
What services does a hospitality recruitment agency provide?
Hospitality recruitment agencies help businesses find skilled candidates for various roles, including servers, bartenders, chefs, and managers. They manage job postings, candidate screenings and interviews making it easier to fill temporary positions quickly.
Why should I use a hospitality recruitment agency?
Using a hospitality recruitment agency saves time and effort in sourcing, screening, and hiring qualified staff, especially during peak seasons. We offer access to a pool of pre-screened candidates, reducing hiring timelines and helping you find talent that suits your business needs.
How much does it cost to hire through a hospitality recruitment agency?
We charge a service fee on top of the worker’s hourly rate, superannuation and other statutory charges. There’s no hidden costs and pricing is clearly stated.
How does Sidekicker compare to a traditional hospitality recruitment agency?
Unlike traditional agencies, Sidekicker’s platform automates the hiring process, offering real-time access to qualified pre-screened workers. Our technology handles everything from screening and onboarding to scheduling and payroll, making it more efficient, transparent, and flexible compared to standard agencies.
How does Sidekicker's technology benefit hospitality businesses compared to traditional agencies?
Sidekicker’s technology provides faster access to staff and streamlines scheduling, time capture, and payroll. By managing everything through our platform, you gain real-time insights, increased compliance, and a better way to manage staffing needs without relying on outdated manual processes.
Is Sidekicker more cost-effective than a traditional hospitality recruitment agency?
Yes! We have worked to find the most cost-effective solution in the market, so we can pass on cost savings to you. With Sidekicker you can save more than 30% on hospitality agency fees compared to others in the market.
Can I hire permanent staff through Sidekicker, or is it only for temporary roles?
Yes, you can. Our smarthire product allows you to try out Sidekicks and offer a permanent role at significant reductions compared to other temporary staffing agencies.