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Case studies:

Linen House

The client

Linen House is a premium bedding providing fashionable bed linen at affordable prices, including quilt covers, sheets, cushions, bathroom towels and more.

Sidekicker has been acting as the Linen House warehouse staffing agency since early 2019, providing roles such as pick packers for their warehouse located in Melbourne. Adam Smith the Warehouse Manager is very happy with the partnership.

The challenges

Finding staff to support busy periods

Casual staffing has been challenging to manage, especially during the busy periods. With the staffing volumes spiking from November to January, Sidekicker casual pick packer staff is called to power through the Christmas rush.

"Sidekicker is by far the best way to hire extra staff in the warehouse to support our busy periods. Their staff are consistently high quality and always arrive ready and motivated to work."

The solution

Flexible recruitment platform

Flexibility has been much appreciated at Linen House in planning their recruitment needs.

"Utilising Sidekicker means we don’t have to have an internal fixed head count to manage season roles, and allows us to stay flexible but ensure we’re always sufficiently supported in the warehouse to maintain output."

The results

  • Withdrawal rates sit below 10% and no show rates sit on average below 1%
  • In peak times over 300 Sidekicks are requested in a month