Auckland’s #1 provider of temporary customer service and admin staff
Sidekicker links Auckland businesses with top-tier local customer service, administrative, and sales professionals.
2,000+ customers
500,000+ shifts completed
4.8/5 average worker rating
We have thousands of Auckland-based admin and customer service staff ready to go
Customer Service
Mobility Staff
Brand Ambassador
Data Entry Staff
Receptionist
Admin Assistant
Sales Staff
Call Centre Staff
Customer Service
$476
Mobility Staff
$512
Brand Ambassador
$350
Data Entry Staff
$450
Receptionist
$390
Admin Assistant
$440
Sales Staff
$350
Call Centre Staff
$481
Customer Service
$476
Mobility Staff
$512
Brand Ambassador
$350
Data Entry Staff
$450
Receptionist
$390
Admin Assistant
$440
Sales Staff
$350
Call Centre Staff
$481
Customer Service
$476
Mobility Staff
$512
Brand Ambassador
$350
Data Entry Staff
$450
Receptionist
$390
Admin Assistant
$440
Sales Staff
$350
Call Centre Staff
$481
Qualified, productive & reliable admin and customer support staff
Comprehensive screening
Every Sidekick undergoes our stringent screening process, including interviews, document verifications, OH&S, and customised inductions. Be it receptionists or data entry workers you need, our process guarantees you the best talent.
Staff profiles drive accountability
Different from other admin and customer service recruitment agencies in Auckland, you select who works for you. Our Sidekicks are rated and reviewed after each shift, and their profiles display their reliability score and industry experience.
Talent pools drive retention
Add your preferred Sidekicks to talent pools and assign shifts directly to them, ensuring you see familiar faces repeatedly.
Quick and simple to use
Industry-leading fill rates
Submit a request any time, day or night, and it’s instantly sent to available local Sidekicks, ensuring our fill rates are faster than other Auckland-based admin and customer service recruitment agencies. Whether it be to cover sick leave or an ongoing temporary placement.
You’re in control
Choose to select Sidekicks from available staff or have our system do it for you.
We’re there every step of the way
Our 24/7, 365-day local support team is there to support you, whenever you need it.
Pay less for more
Save 30% on recruitment agency fees
Unlike traditional admin and customer service recruitment agencies in Auckland, we don't operate a branch network or rely on recruiters to fill all your requests. Our investment in innovation enables us to pass cost savings on to you
Set the rates you want to pay
Our pricing engine allows you to control what your workers are paid.
Improved compliance
Digital compliance systems give you security that your administrative and customer service staff are qualified, safe to work, and being paid correctly.
Gain access to skills tested Sidekicks, like the ones below!
Being able to hire staff when and where we need them quickly and affordably has enabled us to keep our core team lean but well supported as we’ve scaled.
Uber
Sidekicker services businesses in a growing number of cities across New Zealand
Don’t take our word for it
Sidekicker helps local Auckland companies grow with the ever changing demands for staff by combining a high quality workforce, with powerful tooling, real time data and insights.
Sidekicker has revolutionised our ability to meet the needs of our teams, stores, and customers.
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Sidekicker is a partnership made in heaven–it’s really how casual staffing should be done.
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Sidekicker has also cut our speed to hire from 10 days to 24 hours. They’ve given us back so much time back.
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Case studies
Frequently asked questions
Do you offer a permanent hire option?
Yes, our smarthire product allows you to try out Sidekicks and offer a permanent role at significant reductions compared to traditional temporary staffing agencies.
How do you pre-screen staff?
All temporary staff are screened by our specialist onboarding team and must create a detailed profile listing their experience and any certifications. Unlike a traditional temporary staffing agency you are able to see all of this information before accepting them onto your premise.
How does pricing work?
Sidekicker charges a service fee on top of the hourly rate to the worker, superannuation and other statutory charges. Pricing is clearly stated before you submit your booking request.If you have large or recurring needs we can offer custom pricing. We often find we can save our customers up to 30% compared to traditional temporary staffing agencies.