At Sidekicker we're on a mission to create a better way for temporary and casual staffing. It's an obsession with a better way that drives us to continually improve our platform for both businesses and Sidekicks. We heard that you wanted to hear more about these improvements, so going fo forward we will be sharing updates via our #featuredrop series.
Our multi agency platform allows you to manage and send requests to your agencies all in one place.
All your agency shifts in one place
No more calling and emailing to fill shifts and waiting on replies. All your agency shifts in one place.
Real time reporting allows you to see the volume, costs, performance, and source of your casual hiring.
Improve Performance and save time
Send requests to your favourite providers first and fill your requests faster and at a better price. Customers are reducing the time spent feeling agency shifts by 60%.
Home Page & Navigation
We wanted to make it easier for our customers to see what is most important at any given time. That is why we created a customer home page which was released late last year. We are pleased to announce some updates to this; you can now see your upcoming requests, what workers are working for you today and what actions you need to take.
We also wanted to simplify our navigation, the new navigation is designed to make it easy for you to see all the available options in one glance. You’re one click away from all our great solutions. You will also notice that you now access your account settings by clicking on your name at the bottom of the navigation.
Temp to Perm
At Sidekicker our vision is to enable customers and Sidekicks to reach their potential. Gaining permanent employment is a big part of this for workers and finding great staff allows businesses to reach their potential. We have made some small updates to make it clearer to customers that Sidekicker is a great way to do permanent recruitment without the prohibitive fees charged by traditional labour agencies.
We now ask Sidekicks their work preferences, once we have enough data this will be shown on Sidekick profiles.
Rating & Reviews
Sidekicker is in the process of updating its matching engine with some exciting changes coming in early 2024. A big part of this is getting better rating and review data so we can make sure great Sidekicks are rewarded for strong performance. In an effort to lift the amount of rating and review data we receive we will now put this as a pop up when you click approve and pay.
We look forward to sharing more updates on our journey to create a better way for temporary and casual staffing!
One of the biggest things we heard from our customers is that they want consistent workflows when hiring agency staff. Many of our customers were telling us that each agency had a different workflow creating work internally for their teams