You’re on our New Zealand website.

The role of temporary staffing agencies in the hospitality industry

The hospitality industry can be unpredictable and thrives with flexibility. From last-minute sick days to sudden busy periods, the need for extra hands is constant. Whether you're running a pub, a restaurant, or an event venue, there's often a chance you’ll need temporary staff to step in and keep things running smoothly. 

But how can you get the right people when you need them? Enter: temporary staffing agencies. Let’s break it down together. 

What is temporary staffing?

Temporary staffing is exactly what it sounds like: hiring staff on a short-term basis to fill a gap in your workforce. It could be for a single shift, a few weeks, or even a couple of months. Think of it as a way to add flexibility to your business without the long-term commitment of permanent hires.

This is especially useful in the hospitality industry, where staffing needs can be very up and down. A full roster on a quiet Tuesday could be overrun on a busy weekend, or perhaps your team needs to take time off for personal reasons. Temporary staffing lets you adjust quickly without stressing out about finding someone to cover. 

What is a temporary staffing agency?

A temporary staffing agency is a company that helps businesses find workers on a short-term basis. These agencies source, screen, and vet candidates, so you don’t have to worry about doing all the heavy lifting.  When you work with one of these agencies, they provide you with a pool of qualified candidates who are ready and eager to step in and do the job. 

In the hospitality industry, agencies often specialise in temporary staffing, providing workers who are trained and ready to jump into roles like waitstaff, chefs, baristas, and kitchen hands. Anything. 

How temporary staffing agencies could benefit your business?

Why should you consider using a staffing agency in the hospitality industry? Here are some key benefits:

1. Flexibility to meet changing demands

In hospitality, things can change in a moment. One minute, your venue might be calm and quiet, and the next, you could be overwhelmed with customers. Temporary staffing agencies give you the flexibility to adjust your workforce to meet demand. Whether you need to fill a single shift, cover a busy season, or find staff for a one-off event, an agency can help you get the right people at the right time.

Instead of scrambling to find employees at the last minute or losing business because you’re understaffed, you can rely on your staffing agency to provide temporary workers quickly. 

2. Faster hiring process

Finding the right employees for permanent positions takes time. With interviews, reference checks, and training, the hiring process can stretch over weeks or even months. However, a staffing agency can significantly shorten this timeline. Agencies maintain a database of pre-vetted, ready-to-go candidates, which means they can provide you with suitable workers in a fraction of the time it would take to recruit on your own.

3. Cost-effectiveness

Hiring permanent employees comes with a price tag. There are recruiting costs, training expenses, employee benefits, taxes, and more. In contrast, temporary workers are typically paid on an hourly basis, and you only pay for the hours they work. This makes temporary staffing a much more cost-effective solution, especially during periods when you only need extra help.

With the right temporary staffing agency, you can save a significant amount of money compared to traditional recruitment agencies. For example, Sidekicker invests in technology that allows us to reduce recruitment agency fees by up to 30%, passing these savings directly to you. By paying only for the staff you need, you can better allocate your budget to other areas of your business.

4. Access to a large pool of talent

The beauty of working with a staffing agency is that you gain access to a large pool of talent. Staffing agencies have a wide network of workers across various industries, and many specialise in hospitality staffing. This means you can quickly find workers who are already trained and experienced in the field.

Instead of wading through stacks of CVs or posting job ads that may not attract the right candidates, a staffing agency can match you with qualified workers right away. This saves you time and ensures you get the best candidates for the job.

5. Reduced administrative burden

Managing temporary staff can involve a lot of administrative work, including contracts, payroll, and taxes. Many staffing agencies take care of these administrative tasks for you, meaning you don’t have to worry about handling the paperwork. This can be a huge relief, particularly if you're a small business or have limited HR resources.

With a staffing agency, you also avoid the risk of misclassifying temporary workers. The agency ensures that all workers are properly classified, so you don't run into legal issues down the line.

6. Improved employee retention

When employees are overworked, stressed, and burned out, it’s only a matter of time before they start looking for other work. By using temporary staffing, you can avoid overburdening your permanent staff and reduce the risk of burnout. This means your existing employees are happier and more likely to stick around for the long term.

Your core team can focus on what they do best while the temporary staff handles the overflow.

How Sidekicker helps

At Sidekicker, we understand that time is money, especially in the hospitality industry. That's why we've created a platform that connects businesses with top-quality temporary staff quickly and easily. With 90% of jobs filled within an hour and a 95% full rate, our technology-driven approach makes the hiring process more efficient, so you can get the right people for the job.

Access to Skilled Hospitality Workers 

We have a large network of hospitality professionals with a wide range of experience. Whether you need waitstaff, chefs, or kitchen hands, our platform gives you access to pre-vetted, ready-to-go workers who can hit the ground running.

Streamlined Booking Process 

We’ve made the process of booking temporary staff as simple as possible. Our platform lets you post job listings, review candidates, and manage bookings all in one place. With Sidekicker, you can book workers with just a few clicks.

Cost Savings

Thanks to our investment in technology, Sidekicker is able to pass on significant savings to our clients. You can save up to 30% on recruitment agency fees compared to traditional staffing agencies, meaning you get the best talent at the lowest cost. Plus, you only pay for the hours worked, making it a cost-effective solution for hospitality businesses of all sizes.

Flexible Staffing Solutions

Need a last-minute replacement? Have a special event coming up? Sidekicker can help you find temporary workers when you need them, make a request for temporary staff at any time and it will instantly be sent to available Sidekicks.

Quality Assurance 

All of our workers are pre-vetted, qualified and have been reviewed by businesses just like yours. We take care of all the screening, so you can be confident that the staff you hire are experienced, reliable, and ready to work.

If you're ready to take the headache out of hiring temporary hospitality staff, Sidekicker is here to help. Our platform makes it easy to find the right people, fast. Start using Sidekicker today and see firsthand why businesses. like yours trust us to handle their staffing needs.

About Sidekicker

Sidekicker revolutionises hospitality recruitment by connecting thousands of businesses with pre-qualified temporary staff. Make a request, get matched instantly, view profiles, and hire with ease. Say goodbye to outdated hospitality recruitment agencies and hello to a smarter, faster solution.