In September 2017, the executive team at In House realised that staffing had become their biggest barrier to success.
The wide range of hours and the seasonal nature of the business meant that they were always in need of staff, but couldn’t provide the regularity of work to keep a team of casuals engaged.
Trying to source and manage quality staff proved manual, time-consuming and stressful. Managing Director Beth George, had had enough of bulk student interviews, chasing staff through personal networks and paying a premium to temp agencies that rarely delivered the right staff.